Tiny (Olist ERP) alternative: Facilwork
An honest comparison between Facilwork and Tiny — now sold as Olist’s ERP — with data verified on official pages and public user reviews.
Straight answer: which one to choose?
Tiny (Olist ERP) is the better choice if you need the full Brazilian tax stack (NFC-e, NFS-e, SPED), 100+ integrations and an ecosystem with digital account and POS. Facilwork is the better alternative if your operation lives on the core marketplaces and you want predictability: stock sync with a declared 60-second cycle, API on every plan, no listing-count cap, audit trail with rollback and close support — the exact points that dominate Tiny users’ public complaints since the Olist acquisition.
Facilwork vs Tiny (Olist ERP), area by area
| Facilwork | Tiny (Olist ERP) | |
|---|---|---|
| Marketplaces | Mercado Livre, Magalu, Via Varejo and Shein live; Shopee order import. Deep integration per channel. | 100+ hub integrations, 40+ native marketplaces from the entry plan (ML, Amazon, Shopee, Magalu, Shein, TikTok Shop and more). |
| Pricing model | By plan/channels: Starter up to 2 channels; Professional and Enterprise with no listing cap. | Unlimited orders, invoices and users, but capped by listing count: 2,000 on the entry plan — mid-size sellers end up on R$ 312+/month tiers. |
| Inventory sync | Single balance per SKU, declared sync cycle: 60 seconds via official API. | OMS with automatic import; sync frequency not published. Public complaints cite manual stock adjustments and duplicated ML orders (Reclame Aqui, Aug 2026). |
| Kits / bundles | Virtual stock calculated automatically from components, recalculated on every sale. | Kits with component stock control. Functionally equivalent. |
| Tax / invoicing | NF-e directly against SEFAZ (3 tax regimes), one by one or in batch. | Broader: NF-e, NFC-e and NFS-e; SPED from the R$ 390/month tier. |
| AI | Per-marketplace AI: titles, descriptions and attributes following each channel’s taxonomy. | Lis (AI agents): product records, SEO, analytics, purchase replenishment, ABC curve — broader in operations, generic per channel. |
| API | Available on every plan. | Only from the R$ 177/month tier; public reviews report incomplete endpoints (Capterra, Aug 2026). |
| Support | Direct with the team building the product; guided onboarding. | ~13-day average response time on Reclame Aqui (public data, Aug 2026); fast chat and phone only on the R$ 948/month tier. |
Where Tiny (Olist) is better today
- Breadth: 100+ integrations and full publishing on dozens of channels.
- Complete tax stack: NFC-e, NFS-e and SPED — Facilwork issues NF-e (3 regimes), not the rest.
- Unlimited orders, invoices and users on all plans.
- Broader operational AI (replenishment, ABC curve, chat agents).
- Olist ecosystem: digital account, shipping, POS, CRM, multi-company.
Where Facilwork is better
- No listing cap: Tiny’s 2,000-listing entry cap pushes mid-size sellers to R$ 312+/month; Facilwork Professional (R$ 99) has no listing limit.
- Declared sync cycle (60s) — Tiny does not publish latency, and manual stock adjustment shows up in public complaints.
- API on every plan, no forced upgrade.
- Audit trail with rollback — no equivalent advertised by Tiny/Olist.
- AI that fills attributes from each marketplace’s real taxonomy, not generic records.
- Close support, without a 13-day queue.
Pricing side by side
Tiny/Olist (Aug 2026, olist.com/planos): Avance R$ 66/month (2,000 listings), Construa R$ 177/month (5,000 listings, API), Impulsione R$ 390/month (SPED, dispatch), Domine R$ 948/month; annual ~20% lower. Facilwork: Starter R$ 49/month (up to 2 channels), Professional R$ 99/month (no marketplace or listing limits, invoicing, kits, profit reports), Enterprise from R$ 299/month. Both offer a 30-day free trial. Structural difference: Tiny charges by listing count; Facilwork does not.
Frequently asked questions
Does Tiny ERP still exist or is it Olist now?
Olist acquired Tiny in October 2021 and has been consolidating the brand: tiny.com.br now redirects to olist.com and the product is sold as "Olist’s ERP". Recent public complaints mention reduced ERP focus after the acquisition.
Is it worth migrating from Tiny to Facilwork?
It depends. If you rely on NFC-e/NFS-e, SPED, POS or dozens of channels, Tiny serves you better today. If your operation lives on the core marketplaces and you suffer with the listing cap, slow support or manual stock, Facilwork solves those pains — mapping your existing listings without recreating anything.
Is Tiny’s listing cap really that relevant?
For sellers with variations, yes: every published variation consumes a listing. An operation with 500 products and 4 variations approaches the 2,000 entry cap — and the next tier with API costs R$ 177/month.
Is this comparison data current?
Tiny/Olist pricing and features were verified at olist.com/planos and public reviews on 15 August 2026. They can change — always check the official page before deciding.
Comparison based on public information verified on 15/08/2026 (olist.com, tiny.com.br, official blog, Reclame Aqui, Capterra). Tiny and Olist are Olist trademarks. Features and prices may change; confirm on official pages.